
These General Terms & Conditions govern your use of the services provided by the Company .
1. Introduction
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
2. Description of Services
Our goal is to provide you with a comprehensive and convenient One-Stop-Shop experience where you can receive expert guidance and support in these areas.
3. User Eligibility
You must be at least 18 years old and have the legal capacity to enter into contracts to use our Services. By using our Services, you represent and warrant that you meet these requirements.
4. Account Registration
To access certain features of our Services, you may need to create an account. You agree to provide accurate and complete information during the registration process and to keep your account information up to date.
5. User Responsibilities
a. You agree to use our Services in compliance with all applicable laws and regulations.
b. You are solely responsible for any content you submit or share through our Services, and you agree not to submit any content that is unlawful, defamatory, infringing on intellectual property rights, or harmful to others.
c. You agree not to use our Services for any illegal or unauthorized purpose, including but not limited to spamming, phishing, or engaging in any activity that may disrupt or interfere with our Services.
6. Payment and Billing
a. Some of our Services may require payment. You agree to pay all fees and charges associated with your use of these paid Services.
b. Payment information provided by you must be accurate and complete. Failure to pay fees may result in the suspension or termination of your access to our Services.
c. In the event of non-payment, we reserve the right to take the following actions:
Fines:
You may be subject to additional fines or penalties for overdue payments.
Legal Actions:
We may take legal actions to recover outstanding fees. You may be responsible for our legal expenses related to such actions.
Collection Agencies:
We may engage the services of collection agencies to recover unpaid fees, and you may be responsible for any collection agency fees.
Credit Reporting:
Failure to pay fees may be reported to credit bureaus, which could negatively impact your credit rating.
It is essential to ensure timely payment of all fees to avoid these potential consequences.
6.1 Invoicing and Tax Obligations
6.1.1 Our Role. We are a supplier of digital services legally registered in the United Kingdom. For business-to-business (B2B) transactions, we issue invoices based on the tax regulations of your location.
6.1.2 Treatment for International B2B Customers
If you are established in any country outside the United Kingdom, our invoices will be issued without any local Value Added Tax (VAT), Goods and Services Tax (GST), or other similar transaction taxes. This treatment is applied because the supply of B2B digital services is subject to the reverse charge or an equivalent self-assessment mechanism in your jurisdiction. You are solely responsible for:
(a) accounting for the transaction under the reverse charge or self-assessment mechanism as required by your local tax laws;
(b) charging, collecting, and remitting the appropriate VAT, GST, or other taxes to your local tax authority on your own subsequent supplies; and
(c) complying with all related reporting and compliance obligations in your jurisdiction.
6.1.3 Treatment for Customers in Spain
If you are established in Spain, our invoices will be issued without Spanish Value Added Tax (VAT). This treatment is applied because the supply is subject to the reverse charge mechanism under Article 69 of Spanish Law 37/1992, as a transaction not subject to VAT due to place-of-supply rules. You are solely responsible for:
(a) accounting for the VAT in Spain via the reverse charge mechanism;
(b) charging, collecting, and remitting the appropriate VAT to the Spanish Tax Authority (Agencia Tributaria) on your own subsequent supplies; and
(c) complying with all related reporting obligations.
6.1.4 Your Responsibility
You acknowledge that you are purchasing our services for business purposes. You are solely responsible for complying with all tax laws and regulations in your jurisdiction. This includes, but is not limited to, determining the correct tax treatment of our supplies, calculating, charging, collecting, reporting, and remitting any applicable taxes (such as VAT, GST, or sales tax) to your local tax authorities. You agree to indemnify and hold us harmless from any claims, penalties, or liabilities arising from your failure to meet these tax obligations.
7. Privacy
We value your privacy and handle your personal information in accordance with our Privacy Policy. By using our Services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.
8. Intellectual Property
All content, trademarks, logos, and intellectual property rights related to our Services are the property of the Company or its licensors. You may not use, reproduce, or distribute our content without our prior written consent.
9. Termination
We reserve the right to terminate or suspend your access to our Services at our discretion, without notice, if you violate these Terms or for any other reason.
10. Changes to Terms
We may update these Terms from time to time. Any changes will be effective upon posting the updated Terms on our website. It is your responsibility to review these Terms periodically.
11. Contact Information
If you have any questions or concerns about these Terms or our Services, please contact Legal Department.
By using our Services, you acknowledge that you have read, understood, and agree to these Terms & Conditions. Failure to comply with these Terms, including payment obligations, may result in fines, legal actions, and other consequences as outlined in Section 6.
Our Support is reachable via Discord (preferable and faster) since we have our complete ticketing and community system integrated in our Discord server.
Give us a call or send us an email. Pay attention you will be redirected by our IVR system to connect via our Discord server.
+44(0)20 3769 2790
Mission Statement
Our mission is to provide the best possible service in:
AI & Automation Solutions
Secure Cloud based connections
VoIP Communications
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+44(0)20 3769 2790
275 New North Road, Suite 1606,
London, N1 7AA
United Kingdom
Monday - Friday, 10:00 - 18:00 CET
Saturday - Sunday, 13:00 - 17:00 CET
(Only ticket support system)
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